My live view suddenly stopped working today in the app for both my devices (spotlight cam and stick-up). Wi-fi and router are fine. Health on both devices is fine. The live view works on my husband’s phone (Galaxy S10). My phone is a Galaxy Note 10-5G.
The thumbnails in the app update and I can view the videos, just not live view. When I try to open the live view, I get a half blue circle that freezes on the screen where the live view would be (but it’s black now) and occasionally, I get an error message that the app isn’t responding. I’ve also tried uninstalling and reinstalling the app (three times - once I restarted after uninstalling).
Is there anything else I can try?