Hi,
I have recently changed phones (Samsung S10 to S21) and since the change i can no longer open the live view feature on any of my Ring devices. Everything works 100% as it should when i am connected to WIFI, so i know that my connections in the house are ok.
i have also checked my signal strength on the cellular data and it is more than ok.
I have uninstalled and re-downloaded the app, i have tried as many settings as i can find in the ring app and in the phone settings and still arent having any luck.
I know/hope that this is going to be a simple setting adjustment, i just dont know which one it is!
any help would be very much appriciated.
Thanks in advance,
Andy