I’ve been using Ring since last year, but 2 months ago the Ring app on Android doesn’t work when I try to access the live view feature. This only happens with my main account (who manages my 1 doorbell and 2 floodlight cameras).
My wife and my son have accounts, and I have shared the cameras with them, and they can access without any issues, but if they try my main account on their devices, it doesn’t work as well.
I tried removing the app on 3 different phones, clearing the cache settings, and on the 3 my main account doesn’t work.
Can anybody from the support team help me with this issue?