Live-Video only shows message "activating device ..."

This product is very disappointing overall. My device is literally 5 meters away from state of the art WIFI AP, and on the exact same spot my iphone reports full power for the same wifi network. It’s the poor wifi antenna design inside RING device that hinders wifi transmission, not my network. Are we expected to mount wifi router outside next to the freakin RING??? This excuse of a doorbell is going back to the shop.