I resetted and re-registered my Ring Door View Cam several times. Registration with the Ring app works so far, the wizard runs, it asks for the WiFi password and the device is displayed in the app.
When I ring or motion is detected, a message appears on my phone. But I can not watch a video, the live video window always remains black with the message “Activating Device …”.
Otherwise, the device appears to be connected normally. In the Ring App Device Status Settings I also see the battery status and the WLAN signal strength (RSSI - 52). Under Ring System-Status everything is green (All Systems ready). When I make the Internet Connection test , I receive an error that the test failed. But both devices (Ring Door Cam and Smartphone) are in the same WiFi. I can also see the DHCP lease for the Cam. The Access Point is 4-5 meters from the Cam.
Does anyone know of this problem? Thank you