About a week ago I purchased and installed a Ring Video Doorbell 2. Everything was working fine until today when I attempted to view a live video feed from my app and after about 30 seconds of “Activating Device”, it says “Streaming Error” and never connects. Prior to today I was able to to do this without issue.
When I go into my history I can see a recording of me at the front door and when I ring the door bell it also rings on the Ring Chime Pro I installed.
Looking at Device Health, I have 87% battery power and RSSI-59 Signal Strength. When I tested my Wi-Fi speed is was 39Mbps for both upload and download. All systems are operational and green when I look at Ring System Status and the device is online per the Device Health Report.
Any thoughts or assistance would be appreciated.