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September 23, 2021, 7:59am
47
How many votes are required before Ring considers customers’ feedback?
Surely this has got to be one of the most requested features for the Ring Alarm system, especially if you add up the votes of all the many separate threads in this forum asking for the same fix to the Gen2 keypad
Oh and don’t forget this is such a basic feature that existed in Gen1 keypads but was inexplicably removed in Gen2
edit: a quick search found all these threads asking for the same fix to the Gen 2 keypad mode lights. There’s certainly even more threads that this…
Is there a setting to always show which mode is active on the keypad in battery mode. I would like the status light to be constant like the base station
https://community.ring.com/t/constant-illumination-ring-keypad-gen-2/40401
I just replaced my two Ring Alarm Keypads with your 2nd Generation keypads. They are working fine but I have a question regarding constant USB Power: There are no lights on the keypads when plugged into USB Power like the 1st Generation keypads where the battery light stayed on solid – so, how do I know if the USB connection is working? I just want to confirm the new design. If that’s the way it is I would like to make a recommendation:
WHEN THE 2ND GENERATION KEYPAD IS PLUGGED INTO USB PO…
https://community.ring.com/t/gen-2-keypad-mode-lighting/49868
https://community.ring.com/t/keypad-gen-2-no-status-lights/64046
Does this keypad actually show when the alarm is armed or disarmed? If not, how am I supposed to know if I remembered to arm?
When Keypad is plugged into power, the mode light should be on illuminated all time. This will help identifying if ring is armed or disarmed from the distance. Currently you walk near the pad to get motion sensor activate the illumination
When ring pad is plugged into power the battery status shows full green but we don’t know if battery is being charged.
Make it just like the battery status in cell phone. When not plugged to charger battery show charge level and when plugged in then it shows…
https://community.ring.com/t/ring-alarm-keypad-2nd-generation/28668
https://community.ring.com/t/make-the-status-lights-stay-on/63891
https://community.ring.com/t/2nd-gen-ring-alarm-keypad-needs-option-to-always-show-mode/10329
https://community.ring.com/t/2nd-gen-ring-alarm-keypad-needs-option-to-always-show-mode/10329
It looks like I’m going to have to return the 2nd generation keypad. It has a fatal flaw. Hopefully, you can help me correct the problem so I don’t need to return it. Here’s the problem: The status light turns off unless it detects motion. This was not the case with my old, 1st generation keypad. With my old keypad, I could glance across the room before I opened a door and see the status of the alarm. With the new keypad when I glance at it from across the room it’s off. So instead of being able…
https://community.ring.com/t/allow-for-keypad-alarm-mode-led-indicator-lights-to-stay-on/14542
Happy to get my new Gen 2 Keypad and Sensors today. Sensor’s are sleek and work great. Good job on those. The keypad is nice and sleek as well. One issue: Turning off Power Save, does not keep the home/away or disarmed light on like the old pad did. This needs to be on when power saving is turned off. Great to have so you can look across the room to see the status of the alarm.
https://community.ring.com/t/add-feature-of-always-on-status-lights-on-ring-gen-2-keypad/9574
Is there a possibility to keep the “Armed” indicator on the keypad illuminated while the system is armed? I could see this feature not being available when the keypad is wireless but it would be helpful for those who have the keypad wired.
1st generation keypad has the status of the alarm on it all the time even though the keypad digits itself goes dark when you walk away. The 2nd generation does not have this. It all goes dark when you walk away. I understand the intension is for battery life but this is not good. We need an update for that so the keypad digits to go dark but the alarm status stays lit so you can see what’s going on from across the room. Should be able to fix this with an app update or device update. You shouldn’…
Hi There!
This is a suggestion for a future enhancement…assuming it doesn’t already exist. I just installed my Ring Alarm system and it’s fantastic. The one thing I noticed that I’m not a huge fan of is the lack of a status light on the keypads. I know this chews up battery time but could we at least get the option to always show the alarm status without having to activate the motion sensor? This is particularly beneficial at night and there’s a keypad across the room. Thanks!
https://community.ring.com/t/improvement-for-security-device/13215