iPhone Audio Alerts Stopped

Within the past few days, with the latest App Update (around 7/1/21), my iPhone registers the video but no longer gives an audible sound BUT… my Apple Watch now gives both an audible and a video picture. Prior to the App upgrade my phone would play the audible tone and there was no Ring indication on my Apple watch.

Hi there, @BobbyDTR6! The Ring app should continue to notify your mobile device with a push notification, as long as alerts are enabled for your Ring devices. Please double check settings in the Ring app such as Modes, motion settings (Motion Scheduling), and Rich Text Notifications.

I recommend also disabling alerts for your apple watch as a test to see if your mobile device will then receive the notifications as intended. I hope this helps! :slight_smile: