Hi @PJG. Whenever you add someone as a Shared User, they’ll receive a new location in the Ring App that has the device you shared on it. Have your partner tap the location name in the top center of the Ring App, which should bring up a drop-down menu of all the locations they have in the Ring App. They’ll need to select the location with (Shared) in the name and they should then see the device you have shared with them. I hope that helps!