Hi, I just bought two wired Indoor Cameras and set them up through the ring app and everything but whenever I try to watch live feed through the Ring app I get an error saying that the video is encrypted. I searched the help section but couldn’t find much help other than that I should go to control section in ring app and choose end to end encryption and some more steps but when I go there I get this message again, this time it says “you’ll get an email when it’s here” or something like that.
This is very frustrating, I just bought these Cameras and I can’t watch live feed, is this really how they work?? My doorbell works fine but these don’t work, why? Not even through Alexa either. Can nothing be done? Should I return them while I still can?