So i sent this message to ring and wanted to know if anyone had some advice before i decided to return this product. I have the basic indoor camera.
“ Im really disappointed in your product. I trusted your camera to protect my house and its really hit or miss when it works. I left my door unlocked yesterday for a long time knowing that the camera was setup TRUSTING the camera to detect any motion only to find out when i got home that it wasnt even working the whole time. This is extremely concerning especially when it comes to the safety of my home.
I reset the camera and set it up again only to find out this morning that its not working again after testing.
I think i am going to need to return this I cannot take that chance again!”