Indoor cam

Bought new indoor cam from Bunnings and when I scanned it came up with error as it was registered to another owner

Hi @Cjg. Is this your first attempt at setting up the Camera? If so, you’ll want to get this exchanged with the retailer you purchased it from, as the device should not already be registered to an account. If the retailer you purchased from does not work with you on a return, please give our support team a call at one of the numbers availablehere. They’ll be able to explore all available options with you in order to get this sorted out. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19here to see how to contact support.