I purchased four (4) Indoor Cameras during Prime Day and three of them bricked right after setup while updating. After spending 30 minutes on the phone with Ring tech support, they confirmed that the three cameras were faulty. Because I purchased on Amazon, I had to call into Amazon and spend another 30 minutes with their support team to confirm again that the cameras were defective. They sent out replacement cameras fairly quickly and I returned the bad ones.
The fourth one seemed to be fine. Then it kept going into setup mode on its own. Sometimes right after setting it up again, it would start talking to you about how to set up the camera. I called into Ring tech support again on 11/8 and they confirmed that this camera was bad as well so they said they would order a replacement and that I would have to return the defective one. It’s 11/17 and the replacement camera still hasn’t arrived so I had to call into Ring support again. They said the replacement order was never placed even though I got an order confirmation that it was. So another 30 min with him trying to figure out what was wrong and now he said he placed another replacement order. Anyone else have such horrible luck with Ring products and support?