indoor cam issues from new


I have 2 indoor cams, one in my kitchen working flawlessly and the other in my hallway.

The hallway cam kept dropping off the wifi and needing to be reset, this morning its given up completely, ive removed it from my app and when powered on it will not enter setup mode, i get a short blue light every 30 seconds and thats it, is there any procedure here or do i have a brick of a camera?

Both cameras are installed 1 week.

Hey @xgtdec. Since you have done a reset to no avail, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.


I did indeed contact support and a replacement is organised as the camera just wouldnt come online

Many Thanks