Incorrect Battery Cam Battery Level

I recharged my battery for the third time and after a full charge it shows battery level as 17% and has not changed at all in spite of usage. I have tried charging again but no effect. What can I do? After previous recharged I did not have this problem and the camera has not been moved.

Hi @ChrisWirral. Normally the battery percentage will update after 24 hours of the device being online, at the latest. Does the device show as online in the Device Health page, or do you need to reconnect it to your wifi network? Once reconnected, it should update accordingly shortly after!

It appears to be functioning normally apart from the battery level. The WiFi signal does vary in strength.