The feature I would like to see most is the ability to cancel my service. I tried last year to no avail, I was billed anyway.
So this year I reach out to them two months before my subscription was to bill. After multiple emails back and forth they assured me our account had been terminated and no further billing would occur.
Then we get our bill and yes, they billed us yet again. I have contacted out cc company and disputed the charge.
I have already spent hours on this and I hope this is the end of it. But knowing the total lack of integrity this company has displayed, my guess is they will try to make me pay for this yet again.
I hope you like this service, because based on thier actions with me, you will be paying them for the rest of your life!