As a relatively new Ring customer, I’d have to say, that on the whole, I’m fairly happy with my purchase however, a week or so ago, I lost the ability to use the snapshot feature which is built into the Ring App.
I have paid a years subscription up front, and have tried everything, bar deleting the whole thing, resetting it and starting again.
The snapshot feature was something that I found very useful because I live alone and I’m battling leukaemia so, I set the feature to take a snap every hour and then in the morning, I could view it and see if any of the local wildlife such as badgers, hedgehogs and foxes were visiting my garden. I’m not sure if it’s something I have done, or if it’s the door bell that has become faulty.
I would be very grateful for any assistance.
Thank you, and I look forward in anticipation to finding out what’s gone so wrong.