I would like to hear a chime and get a pop up whenever someone pushes the button on my doorbell. I would also like the I have regular and push notifications enabled and I get a chime and popup maybe 1 out of every 3 times. It always makes my plug in chime go off so I know the button isnt broken. How do I need to have my setting set up to make this happen? The guy at customer service said my internet connection was fine.
I would also like to have it so I dont get notifications for motion events. I have the setting turned off so I only get them once in a while (couple times a day), but I want them completely off all the time. How do I do this?
This is a problem with both our ring doorbells and on 3 separate devices so I have a feeling its operator error, but I’m not sure what I need to do. The folks at the ring customer service walked me through the settings on all my devices so I know they are all set up the same. I also have rapid ring installed on 2 devices, which is problematic itself, but when I do get notifications they sometimes come faster.