Hi, Alexa on my Fire TV stick (2nd Gen) says “I did not find a group or device named Front Door”. I want to get doorbell set up on my TV, as per the original post.
I have followed the instructions from the reply above, installed the Alexa app, and linked the Ring device.
My devices list on the Alexa app now shows:-
- Mrs’s Fire TV stick (which matches the name shown on my TV “My Fire TV” settings)
- Alexa on this phone
- Front Door
Front Door is the name of my Ring doorbell, and was added when I linked the devices.
I have clicked on it and enabled both motion announcements and doorbell announcements in Alexa and set up a nice chime. I can view the doorbell video from the Alexa app.
But when I press the doorbell, I only get an alert from my Ring App, nothing from my TV.
My Sony TV runs an Amazon Fire TV stick (2nd Gen), which is listed as a compatible device.
When I ask Alexa on the TV: “Alexa, show Front Door” Alexa says “I did not find a group or device named Front Door”. (The same instruction to the Alexa app gets the response “Sorry, cameras don’t work on this device” even though, as stated, I can in fact view the live video from the Alexa app).
I also asked Alexa on the TV to find devices, in case it helped, but Alexa said she couldn’t find any new devices.
Can you help?