i need a new 5 digit code
Hi @delindeno1. Your five-digit pin code can be found on a slip of paper that came with your Ring device or on the actual device. Depending on the model of the Ring device, the most common places are on the back of the Ring device or in front of the device after removing the faceplate. If you can not find your five-digit pin code, you will have to contact our support team for further assistance. Give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.