I have an unusual question.
I set my indoor camera in Mexico at my elder parents’ home, so I can watch from home here in the USA their caretakers. Everything was working perfectly until the internet modem had to be upgraded and now the app in my phone is telling me that my device is offline. If I try to reconnect I got a message telling me that it’s unable to join the network “Ring Setup 28” I don’t know what to do. Can someone please help me?