My car and fiance’s parents house was vandalized with spray paint while they had the ring system in place. The ring system did not pick up any of the footage needed to protect us from what has happened. Who can we talk to about this?
Hey @ap2. You can follow up with our support team on this concern, as they can pull up your account and devices and look over them with you. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.