"Hi - why has £24,99 come out of my account? I’m not aware of subscribing to anything ."

“Hi - why has £24,99 come out of my account? I’m not aware of subscribing to anything .”

You could log into your Ring account to see what you’ve purchased or subscribed to.
Barring that, none of us have access to your account info so contact support ( Contact Us – Ring Help)

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£24.99 is the discounted cost of 12 months Ring video monitoring for one device for 1 year (£2.50 month otherwise). Are you sure you didn’t miss a check box somewhere to agree to be able to download/ share your videos? On the app, go to 3 bars at top left/ Account/ Plans, it may be in there.

Mark

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