Hi guys so i had a ringvwhich developed a fault . I gad a subscription plan on it . It was returned to the shop . Now the new one isn't connecting to.my plan. Help please!

Hi guys so i had a ringvwhich developed a fault . I gad a subscription plan on it . It was returned to the shop . Now the new one isn’t connecting to.my plan. Help please !

Hi @Browneyes2. This is the Ring Community, a neighbor-to-neighbor support forum. No account-specific concerns can be resolved here. For your concern, you’ll have to give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.