Haven't been able to see any footage since 12/21/21 and live stream error

live stream error motion not working wifi is good deleted app reinstalled been messing with it for over five hours everything else in my house is working fine won’t connect to any device I have linked to it think it is defective or something not even a moth old and I recharged my battery it was at 49% and now it is fully charged and it still says 49%

Hi @user6169. It would appear that your Doorbell is offline. I suggest reconnecting it to wifi. This Help Center article here has information on how to do this. Let me know if this helps!