I have two doorbell hardwired both to doorbell in house, one did not register as hardwired, is still on battery, how to change ?

Hi @Sis-63. I’m not sure what model Doorbell you have, so I’ll give some general advice. Try resetting the Doorbell by pressing and holding the setup button for 20 seconds, then releasing. Next, reconnect it to wifi. Once reconnected, your Doorbell will do a quick update and should reflect the proper power source. If not, you may need to check the wiring or make sure that your Doorbell transformer has an adequate voltage rating to support the hardwiring setup you have. I hope this helps!


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