Hi @Spearmint. There could be a few different reasons why the battery is draining more quickly than usual. First, having your Doorbell hardwired will provide it with a trickle charge that helps to keep the battery topped off. It’s not going to charge it as quickly as charging the battery via a power outlet does, but it will provide a small charge daily.
If your Doorbell is seeing a lot of motions, dings, or Live Views, this could cause the battery to drain more quickly than it can be charged via the doorbell wires. You can look at adjusting the Motion Frequency or the Motion Zones to help cut down on events that are being recorded if needed.
It’s also important to keep in mind that the cold weather can affect your Ring device’s battery, which you can read more about in our Help Center Article here. If this concern persists, you may want to touch base with our support team so they can take a closer look for you and provide any in-depth troubleshooting steps needed. You can give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.