General dislike of customers

Why is Ring so averse to providing customer support? Genuine question?

Hi @Fedup123. Our support team is more than happy to help with any questions or concerns on your Ring devices. You can reach out to them at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. I hope that helps! :slight_smile: