I have a gen2 extender and notice it is getting very hot. It quit working the either night and I unplugged it and on back it was almost to hot to touch almost. Anyone else experience this as this doesn’t seem normal for what purpose it serves.
Hey @faulkkev. This is not the experience our neighbors should be having with the device, and I recommend leaving it unplugged if it feels too hot. I also urge you to contact our support team directly on this as soon as you can. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.