Frequent factory reset required

Products Video Doorbells
1

I am sick and tired of having to factory reset my Ring Doorbell an no direct contact support from ring without making phonecalls or going through a computerized chat window that fails miserably…

The doorbell drops off the wifi extended and will not reconnect until a factory reset is done.

Very poor. Next stage if not resolved by Ring Support is the device goes in the bin, direct debit cancelled and a different manufacturer used Together with advising others not to use Ring !!!.

1 Like
3

It is already connected theough a wifi extender

4

I am having similar issues. Every time I take my doorbell off to be charged, I have to factory reset it before it will accept the charge.
Totally fed up with what should be a good product.
It’s not fit for purpose at the moment