Floodlight Pro

I own both the floodlight camera plus and pro.
The plus seems to be a lot better at night for vision.
I’ve noticed that in the setting for the plus, I ca enable or disable colour night vision but when I click on video options in the pro, I don’t have this option.

Could you explain why since both come with colour night vision?


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This is odd to hear of, @Silvertrx! While our Help Center article does not specify all Floodlight Camera models, it looks like it covers all Ring Floodlight Cameras per the list of support devices section of that article.

Try updating the Ring app, if needed, and trying those steps again. I’ve just tried this on my Floodlight Camera Wired Pro and the option appears in my Ring app. If yours still does not, it may require a closer look from support. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.

:pensive: I’ll have to contact customer support as still not option showing.