Flo shortcut

I do not use Flo, and I have hidden the shortcut many times. But when I open the app it shows up as the first on the shortcut list.
It is not keeping my favorites and not keeping them in order I like

Hi @AimeeS. What type of phone are you experiencing this on? You can always try to uninstall the Ring app, reboot your phone, and reinstall the Ring app to see if that clears up up your shortcuts. We also have a great Community article with some “How to” info that might be helpful!