Flase ringing on android

I keep getting the doorbell chime on my android (Samsung A22) when there is no one at the door. The main chime does not ring - so I know there is no one at the door - however it is very annoying when I am in the garden and cannot hear the indoor chime (the main reason I bought the Ring doorbell). Motion detection is off so it should only ring when the doorbell is activated. Very frustrating, any help or advice appreciated.

Have you tried clearing the cache and/or storage for the Ring app? If you clear the Storage you’ll have to log into the app again.


Hi @Dorndorf. This Help Center article here also has some great information on troubleshooting notifications on an Android device.