The customer support guy confirmed that if a version number is shown it is not up to date. I also found this support page:
That last part - after motion event it will auto-update isn’t working for me. Support guy said I had to hard reset the camera (hold button on top of camera for 30 seconds) to force an update. I haven’t tried that yet but my gut says it won’t work.
Ironically, the 2 cameras that are old firmware were bought directly from Ring.com (Best Buy ones are up to data) - sigh
Out of curiosity what is your firmware version? same as mine?