Extend the length of Live View

Products Feature Request Board
#41

I agree about the 2 items being linked (10 minute time out and multi camera view).

We need both these features for Ring to become a decent security camera solution. Period.

MultiCam is Number 1 on the TOP 10 Request List and the 10 minute time out is Number 5. Keep your votes pouring in to raise the timeout limit abolishment to Number 2. (Hit the thumbs up icon at the top of this page if you haven’t already).

The best thing you can do right now if you have recently purchased a Ring camera is to return it and in the reason field, add the text “Limited to only 10 Minutes of Live View”. The word really needs to get out into social media about how horrible this flaw really is.

In the meantime, you can force the Windows 10 app to allow more than 10 minutes of live view using the following VB script code (you just need to adjust the TAB number to accomodate for your configuration):

set WshShell = WScript.CreateObject(“WScript.Shell”)
Do
WshShell.AppActivate "Ring"
WScript.Sleep 1500
WshShell.SendKeys "{TAB 17}"
WScript.Sleep 1500
WshShell.SendKeys " "
WScript.Sleep 615000
Loop

1 Like
#42

Totally agree!

A timeout for live view is just plain stupid and makes no sense for a security camera to time out!

2 Likes
#43

It woud make absolute sense for you to be able to live stream indefinitely.

2 Likes
#44

A ton of people have posted now requesting the addition of more live time and no response from Ring! I am going to be switching to a home security system. Such a bummer that no one has responded to theses requests.

2 Likes
#45

Please remove the limit, it’s terrible

2 Likes
#46

We need this now ASAP!!!

I bought my camera for baby monitor and want to be able to baby continuously on my echo show.

Ring - how long do we have to wait for this feature. Loads of people want this. Hi e us an update date of this feature coming and roll out ASAP

This should not be limited at all and allow unlimited viewing if live feed requested. Remove the 10minute limit all together!!!

Please!!!

2 Likes
#47

Hello Ring,

Please provide us an update for when this simple code change can be implimented. thank you

2 Likes
#48

Are there any recent updates on this?

Continuous live view is a functionality that we would love to have with our office cameras. It would help a ton with deterring theft/vandalism.

Highly considering selling all Ring devices and going with a different security system provider.

2 Likes
#49

They don’t care. they don’t even read this and if they do they ignore it. its absolutely ridiculous! I already have someone buying mine and I’m going with a system from ADT

2 Likes
#50

Absolutely would love an extension to the timeout. Using Ring for watching for deliveries, monitoring children doing homework, watching pets in the back yard are all incredibly frustrating endeavors with this disconnect limit. I’d even be happy with increasing it to 60 minutes so as to reduce the number of needed refreshes (either via the desktop app, the mobile app, or my smart home screens).

3 Likes
#51

Frequenly, given a notice that there is movement, and I fire up my unit to see what’s happening, the camera has already shut down.

Please give us the capability of setting how long the camera will emain active. For example, the average size of a recording is X, give the ability to multiply that average by 5, 10, even 20 times. Just sayin’

2 Likes
#52

This is really inconvenient. My desktop Ring app won’t keep live view open for more than 30 seconds. We have the camera, not the doorbell. I know that it’s a lot of bandwidth if everyone is using this all the time, but maybe add it as a paid feature or something. I don’t always hear the doorbell (and sometimes people knock instead of ringing). We had to bring the perimeter off from the street because we were getting a notification every 10 seconds when a car would drive by, but now we don’t get notified when a delivery pulls up unless they actually pull into the driveway, which they usually do not do. So if we don’t get notified until they are on the step, and then have to run to catch them before they give up and leave a missed delivery notice, that’s really inconvenient. This is compounded when our lawn guy is here, because he sets off motion alerts every few minutes, too, and makes it even harder to hear the door. Point is, on occasion, I would like to just be able to bring up the camera and see what’s going on.

2 Likes
#53

It is amazing that so many people have spent the time to find this page, add their vote, and comment. It is a testament to how annoying this problem is! I’m willing to bet very few of you are doing this for any other product. Imagine how many people didn’t bother to search and find this page, and just went away unsatisfied by Ring!?

Maybe we all need to start adding negative Amazon reviews or something that would get the companies attention.

2 Likes
#54

I have the same issue

2 Likes
#55

I can’t believe that this ist actually happening, why would you make a camera that does not support live view for longer than 10 Minutes? Or would that burn the chips/electronics inside the camera?

2 Likes
#56

Please update this. 10 minute timeout makes using for baby monitor extremely difficult.

2 Likes
#57

Please add this, I use it to monitor my dog downstairs and would like a continous feed. If not I will need to find a different brand for my security cameras.

2 Likes
#58

This was an unexpected and terrible surprise. If not fixed I will have to return my Ring and go with a different solution.

2 Likes
#59

+1

Ring, please add the option to have a continuous live view, it must be possible to view the feed via the LAN to reduce bandwidth too?

2 Likes
#60

I want to buy more ring cams but only when it has continues live few. It this won’t be available i will chose another brand. So make this option available please

3 Likes