Extend the length of Live View

We ripped out our xfinity security cams for Ring, and even that craptacular system had continuous video, which we came to depend on to tell us when Amazon packages were on our door. Ironic that Ring cannot currently serve that function, given that Ring is owned by Amazon.

1 Like

@string Shouldn’t motion notifications work for that? Then you don’t have to stare at the camera too.

@SmartCarrion

Motion notifications help but when you are waiting for a package it’s more advantageous to be able to view the area in close to realtime. It helps for those times when you are waiting for a fragile piece of electronics equipment and the delivery driver blatently just tosses your gizmo down on the ground with a thud from a 2.5 foot drop (or greater).

With Live View, you can see the truck way down the street and you can be ready. LiveView allows you to yell at the driver before they take off.

You can confront the driver in a nice calm manner and say things like “Hey! ****bag!, Why did you drop my expensive package on the ground so carelessly like that?”, etc. :robothappy:

do it, do it now!

1 Like

this is JUST RIDICULOUS!! I too bought a ring spotlight cam expecting to be able to monitor my back yard and just leave it up and running only to find it times out!!! REALLY??? Based off the messages on here and seeing its been a year and nothings changed I’ll be sending this right back to amazon. what a joke!

1 Like

the ONLY reason i pruchased it was to keep it pulled up on camera screen!

2 Likes

Agree. do it, do it now!

2 Likes

I too am extremely annoyed with this issue. I use the Microsoft Ring App on Windows 10. I stay up super late all the time so I really need to be able to have tabs on this camera as long as I’m at my PC. I work from home so I’m on it quite a bit. There are alot of break ins in my neighborhood. If I am in a game or in the middle of a call for work It will time out and I am unable to go back in and enable live view. This is extremely annoying, as I have a better chance of catching a thief in the act while being on my computer and noticing movement on my other monitor while it’s open. The fact that it times out is needless and only increases my chances of vandalism/ package theifs. Please for the love of God, this is a simple fix, just work around it already… We have waited long enough.

1 Like

@Oudi92

I wrote a vb script that works for my situation to suppress the RING Live View 10 Minute _ Super Stupid Timeout _. I use Windows 10 for web browsing and other apps while monitoring my cameras. Looking for beta testers if your interested.

I have 4 cams and this script clicks on the Live view button every 10 minutes on my camera #2 so I don’t have to manually. It’s not foolproof. You have to click on the camera you want to monitor to bring up the screen with the Live View button. Then launch the script. Every 10 minutes it sends Tab keys to the Ring program and finally a space bar character which presses the Live View button automatically. You have to make sure not to run it more then once at a time and close it down when you are no longer using the cameras. (otherwise the TAB’s and Space characters will get sent elsewhere).

set WshShell = WScript.CreateObject(“WScript.Shell”)
Do
WshShell.AppActivate "Ring"
WScript.Sleep 1500
WshShell.SendKeys "{TAB 18}"
WScript.Sleep 1500
WshShell.SendKeys " "
WScript.Sleep 615000
Loop

Just put the text above into a new file and call it timeout.vbs and run it when your Ring app is on the screen that allows you to click the Live View button.

Note: You also need to adjust the number of tabs on the TAB 18 line so that it sends the correct number of tabs for your camera installation. I was thinking of having a seperate script to determine the correct number of Tabs needed for people who have different camera numbers other than 4. In case you are wondering, Sleep time of 615000 is just a little over 10 minutes so there is a 5 second pause in between each 10 minute timeout. So the end result is 10 minutes of Live View, 5 seconds of nothing, then 10 more minutes of Live View, 5 seconds of nothing, 10 more minutes of Live View, etc.

Vote here to abolish the RING Live View 10 Minute Super Stupid Timeout!
__________________:::::Enable Live View MultiCAM:::::__________________

1 Like

Please make Live View unlimited minutes. I just brought a Pro and I will take it back if these changes are not made soon.

1 Like

Live view is limited to 10 minutes is freaking ennoying. F ring! It will be returned to Costco!

1 Like

So there still isn’t a fix for this?. Very disappointing. smh

1 Like

+1

Please fix this a allow a way to view the cameras without a timeout. Almost ready to drop ring and switch to nest…

1 Like

I’ll add my disappointment to the growing list of disappointed customers. This 10 minute timeout is a major hindrance to the usefulness of this product. It’s the main reason we’re switching to a Hello Nest when we upgrade our system next month.

1 Like

Amazon + Ring. It is really bad. Keep the traffic in the local network for livestream and don’t limit it.

If I have outdoor or even indoor cameras, it is because I want to see it doesn’t matter what.

2 Likes

please sort out the 10 minutes time out otherwise its useless and I will not buy any more ring devices what is the point of live view for 10 minutes is no good come on ring looking ar reviews this has been a problem for a while

1 Like

Love the product. Need to extend the time out. I use Rig to view my front of house while upstairs. Helps me have a breeze in my house but know if anyone comes up. Not fun to repeatably reconnect. Thanks

1 Like

I purchased this camera based on the fact that I could live-stream to my windows pc. It wasn’t until I purchased it and installed it that I discovered the 10-minute limit. I’m considering returning it and purchasing another product that has no limit.

1 Like

----DOES RING ACTUALLY READ THESE? - - - - - Hello all, I can’t believe I didn’t know about this limit and had to have my customer (who bought 7 powered ring devices to monitor a family member that’s ill,) inform me. I never saw this listed in any of their signup pages. I don’t see any r reason not to enable this on powered devices, a simple code change, unless every bit of video data goes through ring servers (which it shouldn’t…) please, if someone from ring reads this, say hi at least, so we know there’s some hope…

3 Likes

This is another much needed, basic feature that should be intergrated within the Ring ecosystem that will not be implemented due to the fact that Ring does not want clients live streaming multiple cameras 24/7 due to cloud storage limitations/bandwidth.

Feature Suggestion:

Change the subscription model into different tiers. Create a high-end tier charging $xxx/year to increase cloud storage capacity/bandwidth that allows multiple camera, unlimited 24/7 Live View/recording without the 10 minute live view timeout. Implement the feature/option for Ring Desktop App Live View to record/save the live view session locally instead of to the cloud.

The more I keep researching Ring the more I am realizing the Ring ecosystem has geared itself for the basic grandma grandpa, mom and pop, false sense of security type of consumers. It is obvious the Ring is not gearing itself towards the actually consumers that want a full fledge, multi camera security platform.

Between the 10min limit on the desktop Live View timeout and the huge blunder of no Live View for multiple cameras I am starting to see who the Ring ecosystem is catering towards.

Not to mention other issues that I have like there not being visible time, date and current bandwidth when viewing live view.

HOWEVER, without eliminating the 10 minute timeout when viewing live view this feature of viewing multiple cameras on desktop live view is a useless as the Ring ecosystem as an actual full fledged security system.

The main issue here is not just Rings inabilty to listen to the loyal consumer, the real issue is us the consumer buying into a closed source system thinking we have any control over our personal security.

I bought into the idea of seemless intergration with Alexa, Ring and Lutron but a DIY IP Installation is the best solution for many of us.

**My 2k+ Prime Day purchase might be headed back to Amazon. **

3 Likes