Extend the length of Live View (24/7 recording)

@Oudi92

I wrote a vb script that works for my situation to suppress the RING Live View 10 Minute _ Super Stupid Timeout _. I use Windows 10 for web browsing and other apps while monitoring my cameras. Looking for beta testers if your interested.

I have 4 cams and this script clicks on the Live view button every 10 minutes on my camera #2 so I don’t have to manually. It’s not foolproof. You have to click on the camera you want to monitor to bring up the screen with the Live View button. Then launch the script. Every 10 minutes it sends Tab keys to the Ring program and finally a space bar character which presses the Live View button automatically. You have to make sure not to run it more then once at a time and close it down when you are no longer using the cameras. (otherwise the TAB’s and Space characters will get sent elsewhere).

set WshShell = WScript.CreateObject(“WScript.Shell”)
Do
WshShell.AppActivate “Ring”
WScript.Sleep 1500
WshShell.SendKeys “{TAB 18}”
WScript.Sleep 1500
WshShell.SendKeys " "
WScript.Sleep 615000
Loop

Just put the text above into a new file and call it timeout.vbs and run it when your Ring app is on the screen that allows you to click the Live View button.

Note: You also need to adjust the number of tabs on the TAB 18 line so that it sends the correct number of tabs for your camera installation. I was thinking of having a seperate script to determine the correct number of Tabs needed for people who have different camera numbers other than 4. In case you are wondering, Sleep time of 615000 is just a little over 10 minutes so there is a 5 second pause in between each 10 minute timeout. So the end result is 10 minutes of Live View, 5 seconds of nothing, then 10 more minutes of Live View, 5 seconds of nothing, 10 more minutes of Live View, etc.

Vote here to abolish the RING Live View 10 Minute Super Stupid Timeout!
__________________:::::Enable Live View MultiCAM:::::__________________

1 Like

Please make Live View unlimited minutes. I just brought a Pro and I will take it back if these changes are not made soon.

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Live view is limited to 10 minutes is freaking ennoying. F ring! It will be returned to Costco!

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So there still isn’t a fix for this?. Very disappointing. smh

2 Likes

I’ll add my disappointment to the growing list of disappointed customers. This 10 minute timeout is a major hindrance to the usefulness of this product. It’s the main reason we’re switching to a Hello Nest when we upgrade our system next month.

1 Like

Amazon + Ring. It is really bad. Keep the traffic in the local network for livestream and don’t limit it.

If I have outdoor or even indoor cameras, it is because I want to see it doesn’t matter what.

3 Likes

please sort out the 10 minutes time out otherwise its useless and I will not buy any more ring devices what is the point of live view for 10 minutes is no good come on ring looking ar reviews this has been a problem for a while

2 Likes

Love the product. Need to extend the time out. I use Rig to view my front of house while upstairs. Helps me have a breeze in my house but know if anyone comes up. Not fun to repeatably reconnect. Thanks

2 Likes

I purchased this camera based on the fact that I could live-stream to my windows pc. It wasn’t until I purchased it and installed it that I discovered the 10-minute limit. I’m considering returning it and purchasing another product that has no limit.

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----DOES RING ACTUALLY READ THESE? - - - - - Hello all, I can’t believe I didn’t know about this limit and had to have my customer (who bought 7 powered ring devices to monitor a family member that’s ill,) inform me. I never saw this listed in any of their signup pages. I don’t see any r reason not to enable this on powered devices, a simple code change, unless every bit of video data goes through ring servers (which it shouldn’t…) please, if someone from ring reads this, say hi at least, so we know there’s some hope…

3 Likes

This is another much needed, basic feature that should be intergrated within the Ring ecosystem that will not be implemented due to the fact that Ring does not want clients live streaming multiple cameras 24/7 due to cloud storage limitations/bandwidth.

Feature Suggestion:

Change the subscription model into different tiers. Create a high-end tier charging $xxx/year to increase cloud storage capacity/bandwidth that allows multiple camera, unlimited 24/7 Live View/recording without the 10 minute live view timeout. Implement the feature/option for Ring Desktop App Live View to record/save the live view session locally instead of to the cloud.

The more I keep researching Ring the more I am realizing the Ring ecosystem has geared itself for the basic grandma grandpa, mom and pop, false sense of security type of consumers. It is obvious the Ring is not gearing itself towards the actually consumers that want a full fledge, multi camera security platform.

Between the 10min limit on the desktop Live View timeout and the huge blunder of no Live View for multiple cameras I am starting to see who the Ring ecosystem is catering towards.

Not to mention other issues that I have like there not being visible time, date and current bandwidth when viewing live view.

HOWEVER, without eliminating the 10 minute timeout when viewing live view this feature of viewing multiple cameras on desktop live view is a useless as the Ring ecosystem as an actual full fledged security system.

The main issue here is not just Rings inabilty to listen to the loyal consumer, the real issue is us the consumer buying into a closed source system thinking we have any control over our personal security.

I bought into the idea of seemless intergration with Alexa, Ring and Lutron but a DIY IP Installation is the best solution for many of us.

**My 2k+ Prime Day purchase might be headed back to Amazon. **

6 Likes

I agree about the 2 items being linked (10 minute time out and multi camera view).

We need both these features for Ring to become a decent security camera solution. Period.

MultiCam is Number 1 on the TOP 10 Request List and the 10 minute time out is Number 5. Keep your votes pouring in to raise the timeout limit abolishment to Number 2. (Hit the thumbs up icon at the top of this page if you haven’t already).

The best thing you can do right now if you have recently purchased a Ring camera is to return it and in the reason field, add the text “Limited to only 10 Minutes of Live View”. The word really needs to get out into social media about how horrible this flaw really is.

In the meantime, you can force the Windows 10 app to allow more than 10 minutes of live view using the following VB script code (you just need to adjust the TAB number to accomodate for your configuration):

set WshShell = WScript.CreateObject(“WScript.Shell”)
Do
WshShell.AppActivate “Ring”
WScript.Sleep 1500
WshShell.SendKeys “{TAB 17}”
WScript.Sleep 1500
WshShell.SendKeys " "
WScript.Sleep 615000
Loop

1 Like

Totally agree!

A timeout for live view is just plain stupid and makes no sense for a security camera to time out!

3 Likes

It woud make absolute sense for you to be able to live stream indefinitely.

2 Likes

A ton of people have posted now requesting the addition of more live time and no response from Ring! I am going to be switching to a home security system. Such a bummer that no one has responded to theses requests.

2 Likes

Please remove the limit, it’s terrible

3 Likes

We need this now ASAP!!!

I bought my camera for baby monitor and want to be able to baby continuously on my echo show.

Ring - how long do we have to wait for this feature. Loads of people want this. Hi e us an update date of this feature coming and roll out ASAP

This should not be limited at all and allow unlimited viewing if live feed requested. Remove the 10minute limit all together!!!

Please!!!

2 Likes

Hello Ring,

Please provide us an update for when this simple code change can be implimented. thank you

2 Likes

Are there any recent updates on this?

Continuous live view is a functionality that we would love to have with our office cameras. It would help a ton with deterring theft/vandalism.

Highly considering selling all Ring devices and going with a different security system provider.

2 Likes

They don’t care. they don’t even read this and if they do they ignore it. its absolutely ridiculous! I already have someone buying mine and I’m going with a system from ADT

2 Likes