When enabling motion detection for an indoor stick-up camera, it results in a generic error:
“ALERT: There was an error please try again later”
My path to receiving the error is:
- Clicking Settings for the stick-up camera
- Clicking Record Motion
- Clicking the zones that I want to be enabled and clicking Continue
- Clicking Save Motion Settings
The stick-up camera is linked to the doorbell camera, and the camera is enabled for a period of time and works fine, but I just cannot get it enabled it for times when I am not at home.
The stick-up camera is powered by a wall outlet. The Ring System Status is all good, and the Device Health Report comes back all good. The Ring app is 5.23.1 and I am using iOS 13.3.1 with an iPhone X.
The issue has persisted for about half a month.