So, we finally received the echo show 10 from a June order. Plugged it in and it is defective. Yesterday I called Ring, they sent me to Amazon, since it is an Amazon product. Amazon said, since you bought it on Ring, Ring needs to replace the item. I am on the phone again today. They are still trying to send me to Amazon. I have a Ring order number.
They are now doing the “Account Logistics” again. Should receive an email in the next few days.
I have never had so many issues with Ring and Amazon before. Beyond frustrated at this point.
The Echo Show 10 is a beautiful device, just sucks we waited since June and finally received it yesterday and it is defective.