So we are a rather huge community that uses Ring integration with a system called H omey, and everything works fine with this integration, except with Ring Doorbell V2.
In H omey you can create flows “when doorbell is pressed” then “grab snapshot” > When “Snapshot is grabbed” Then “Send image to user” this works with Ring PRO fine etc but with Doorbell V2 it doesnt, I am not the brightest star in the sky, but is keen to get this to work, and on the H omey Community they blame Ring api.
“I acknowledge that v2 seems to have a snapshot issue. But it seems to be an API issue on the Ring side. I am unable to get those snapshots if the api returns a not found error. Maybe they changed the api or there is a bug in v2 firmware not updating the snapshot properly. But i do not think its the app. If someone knows a integration that is open source an working with snapshots right now than i am more than willing to look at how they use the API to look for differences.
But I can not fix this without a working example for the v2. For me the ring app not even updates the snap in the device list. only on the timeline they are working.”
So seems when you refresh a snapshot it just reuse the same it allready took, meaning you get same snapshot over and over again, and usually it triggers after user left already so you just get a empty picture.