Doorbell disconnected and cover set screw tool needed remove cover doesn’t appear to be in the tool kit. Hollow center starr bit seems to be needed. Used a jeweler’s small common screwdriver to wedge in the screw to remove. Am I missing or lost a second starr bit? Picture of correct tool?
Here is the kit that comes with the doorbell pro.
If your just missing a part, customer service may be able to send it to you or give you the exact information of what bit you’d need.
US: +1(800) 656-1918 (24/7)
US: +1(888) 981-8993 (Español - 24/7)
INTL: +1(310) 929-7085 (24/7)
Found the correct hollow center tool in my garage tool box. Ring should not use two different but similar tools for set screws across product lines. A lot of us have spotlight or flood light cameras as well as doorbells. Tools look the same at first glance but aren’t. Doctor neighbor I just saw outside has had the same issue thinking the camera starr screw was the same as the doorbell!
I bought my Ring products based on his and my brother’s satisfaction. Add information to product, at a minimum, to ensure customers are aware of tool configuration needed.