Doorbell Pro button split and fallen off

Hi everyone

First post on here and so far very happy with my doorbell.

I’ve had it a few months now and with the constant pressing, the rubber button split and eventually fell off.

I’ve tried loking on the help pages/FAQ but nowehere does it say how to replace. Also live support can’t assist.

How do I go about having a replacement sent to me?

I’m in the UK.



Hi @Graybacon. For any physical damage, you’ll want to reach out to our support team so they can review the warranty on your device and determine if a replacement is needed. You can give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. :slight_smile: