Doorbell not charging

I have a ring video doorbell that wont charge.
It flashes the blue quarter light but never gets passed this, even when left on charge overnight.
I have tried different cables and chargers to no avail.
I am now unable to use my ring doorbell as I cant charge it.

Any help is much appreciated.

I have the original doorbell, NOT hardwired and device health report is good.

Hey @SJP, if the Ring Video Doorbell is not holding a charge, please reach out to our support team here. They will be able to walk you through any more additional steps that need to be taken and help provide you with the best resolution to this concern!