Doorbell needs manual reset after power outage

Products Video Doorbells
1

Hi, have Ring Video Doorbell Wired running firmware 9.0.66

all works fine, but after a power cut i need to manually reset the device (press the orange button) as it just constantly rings the doorbell (i have checked the wifi is up and running and allowed time etc…) but what about if this happens when no one around, this would go on for weeks and really annoy the neighbours…

2

Hi @user16165. Which model Doorbell do you have? If a Pro Power Kit/Jumper Cable is required, do you have that installed? What do you have selected for your Chime Kit in the Ring app? What is the voltage rating on your Transformer? These are all factors that can cause this concern.