An entire door bell is missing of the account, including the history. This has happened before and I called support. They couldn’t find it and told me that logs don’t exist to see what may have happend. Not sure how they don’t have logs.
It happened again. The worst part is that the doorbell goes missing an dteh app doesn’t tell you anything. Until you find a pile of stickers at the door you don’t use.
This issue is in addition to the door going offline and not coming back on. The past few months, I reset one of the doors three times. Something is wrong here. Anyone else experiencing these issues. I think I’m just going to undo these doors and place good old fashioned camera. Keep the two separated. I can’t have both the door and the security feature go offline for no reason. Highly frustrated.