Doorbell doesn't power up

Hi,

I have the Ring peephole cam for 3 months and starting yesterday it doesn’t seems to turns on.

The last status on the app showed 96% battery.

I tried recharging it again (waited for the green light on the battery) - still doesn’t work.

I tried pressing the orange button for 20 sec- still the same. Nothing.

When I press the doorbell bottun- nothing happen (this is why I think it’s related to the power- usually it flicker with blue light).

Any idea what can be done?

Is there another restart button i’m not aware of?

Thanks

Yaniv

Hey @Yaniv. It looks like you may have exhausted all troubleshooting steps to do on your end! If you’ve charged the battery in full and see no lights or signs of life, please reach out to our support team here.

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