Doorbell dead

Hi… So my doorbell died and I didn’t charge it for a while as we wereat home. I plugged it in and it started charging however now it is completely dead. App says battery Is 85%. Tried the re set and nothing. Just completely dead. Anybody have any advice

Hey @Fif200. Since you have tried to do a reset on your Doorbell and charge it for an extended period of time and to no avail, it would be best to follow up with our support team. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.