Doorbell chimes when speaking

I don’t have a ring chime I have the chime that was already installed in my house. The bypass wire has been installed which means that chime should never ring. However, when speaking through the doorbell using the 2 way audio the chime randomly starts ringing. Can’t figure out why, everything is connected properly so what can I do to stop it?

Hi @SJ2801. Do you have a video of this in your Event History from when it happened via a Live View or motion event that you can share? When attaching this video, you will need first gather the share link of the video. You can do this by going into the Event History in your Ring App and choosing to share it via email. From there, copy the link that is generated and paste the link in the body of your post. In addition, you can upload this video elsewhere, such as YouTube, and then share the link to the video in your reply. I’d be happy to take a look at this. :slight_smile: