Doorbell camera not working at night

I’ve noticed that videos (recorded or live-streamed) from my Ring battery doorbell look like this at night. All fine during daylight, but not much use after dark!

Has anyone else had this problem and found a solution please?

Hi @user38670. For this concern, you’ll need to reach out to our support team. Please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.

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