Doorbell 3 doesn’t hold charge

Hi! Is it “normal” for my Doorbell 3 to have almost fully discharged battery in a week? All features are turned off: no video; no motion detection; no live video. It is at 17% after being fully charged just a week ago. And this is my “replacement” doorbell - first one was even worse; Ring Support sent me a new one :frowning:

Hi there, @OlyaLu! Check out our Community post about battery drain for tips on optimizing battery charge. There are many factors that can drain battery such as usage, wifi signal efficiency, and even environmental factors like cold temperature. Fine tuning these variables is the best first step. If battery is still draining quickly, we recommend looking into charging accessories such as the Solar Charger, or using existing wiring and a proper power supply. These can be found on our accessories page at I hope this helps! :slight_smile: